Shipping and Handling
Shipping and Handling Charges: Shipping and handling charges are based
on total price of your order. Oversized or heavy items may have an
additional shipping cost. This charge may not be calculated until the
order is being prepared.
We will notify you if there is an increase in the shipping charge or
your order prior to billing and shipping.
Shipment: We ship via UPS Ground or US Postal Service in The
lower 48 United States and the Canadian Regions of Alberta, British
Colombia, Manitoba, New Brunswick, Nova
Scotia, Ontario, Quebec, and Saskatchewan. Shipments to the valid Canadian Regions
will have additional Shipping Charges.
Delivery Time: Allow 1-6 business days for delivery of non-backordered
items in the lower 48 United States. Allow additional time for shipments
to the valid Canadian Regions.
Consolidated Shipments: Entire orders will be shipped together if
possible.
Returns and Exchanges
General: All returns must be postmarked no later than 30 days from the
original customer shipment date. Returns and exchanges must be in new
condition and must include all instructions and original packing
material. Customer pays all return shipping charges. Include a copy of
your packing list with all returns.
Original shipping and handling charges are not refundable. Returns must
be preauthorized by us and are subject to a 10% re-stocking fee. These
amounts will be deducted from the original amount billed and the
remaining balance will be credited to your Pay-Pal account.
Incorrect Item: If you received an incorrect item no extra charges will
be incurred. We will replace incorrect items and pay the additional
shipping charge.
Incorrect Size: No charge for exchange. We will exchange customer orders
that do not fit, if the customer requests the same item in a different
size. Customer pays all shipping charges.
Customer Order Error: Incorrect customer orders can be exchanged for any
other item without paying the restocking charge. However, the customer
will pay the additional shipping and handling charge. The replacement
item must be at least 75% of the value of the original item.
Return Shipping Instructions: Return via prepaid UPS or US mail. Insure
shipment for full value of purchase. Use original packaging. We are not
responsible for packages lost during return shipping.
Return/Exchange Instructions: Enclose a copy of your packing list or
E-mail Invoice along with detailed return/exchange instructions. Send
exchanges and returns to dealership.
Payment Methods
Orders accepted via Pay-Pal and are protected by Pay-Pal.
Backordered Items
Backorders: If an item is backordered, we will notify you via e-mail.
Shipments scheduled more than 30 days after the order date: We will
notify you via e-mail and give you a cancellation option. Filling
backorders: Backorders will be filled before new orders when the
backordered items become available.
Policies
Individual product descriptions are claims of the manufacturer and/or
distributor and are not guaranteed accurate. Prices subject to change
without notice. Mistakenly posted prices on the website do not obligate
us to those incorrect prices. We reserve the right to refuse to sell to
anyone for any reason.
Secured Online Shopping
All online sales are protected by Pay-Pal